To build the future of incident management, we listened closely to your insights. The result is a completely redesigned AlertNow, crafted to provide immediate clarity and streamline your workflow. We are thrilled to introduce your new intelligent command center for incident response.

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Welcome to Your Incident Dashboard

The new main screen revolves around a data-driven dashboard. Cards and charts vividly visualize key metrics, helping you grasp the overall situation at a glance.

• Gain Instant Overview: See all incidents and their current status in real time.
• Track Key Performance Indicators (KPIs): Monitor essential metrics like Mean Time to Acknowledge (MTTA) and Mean Time to Resolution (MTTR) in one view
• Priority Focus: Visualize severity distribution and respond immediately to the most urgent alerts.

With the right context and priorities available upfront, you can start taking action without delay.

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Accelerate Your Workflow with Intuitive Design

We've engineered a highly efficient user experience to keep your team in a state of flow.

• Streamlined Navigation: A modern, icon-and-text sidebar groups functions logically, guiding you to features like Escalations, Schedules, and Teams with exceptional speed.
• Seamless Detail Exploration: In-place drill-downs allow you to explore incident details directly from dashboard widgets.
• Boost Team Productivity: Intuitive interfaces and built-in automation help teams focus and handle more in less time.

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Automation and Core Enhancements

We are thrilled to introduce the new Automation feature. You can now build and execute automated workflows to handle routine incidents, freeing up your team to focus on complex, high-impact challenges. Create templates and credentials to enable pre-configured solutions that run seamlessly, boosting efficiency and consistency. 

This update also brings a completely revamped reporting system, flexible team management with public/private group options, and the ability to download detailed reports directly from message history, everything you need for efficient daily operations.

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The Future of Your Incident Management

All users will be seamlessly transitioned to this powerful new AlertNow experience, with all existing data automatically integrated and ready for you in the new version. 

Now, your team can gain critical insights faster and act more proactively.
Explore interactive charts and heatmaps to identify trends and detect early warning signals—taking your operational excellence to the next level. AlertNow sets a new standard for fast, intelligent, and collaborative incident management.

Ready to explore the new possibilities? Contact us for a personalized walkthrough and see how the evolved AlertNow can elevate your operations.

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