Conversational AI service platform

HelpNow AI

From customer inquiries to complicated business workflows, the conversational AI agent automates all interactions.

Join the digital innovation with HelpNow AI!

HelpNow AI provides an end-to-end solution for conversational AI services.

Conversational AI

Platform to Build and Operate AI Chatbots and Voicebots

You can quickly build a smart interactive AI service to provide automated interaction services both to customers and staff members anywhere, anytime.

AI Contact Center

Next-generation digital contact center evolving with AI

It helps you build a next-generation contact center by integrating cloud and AI technology such as voice recognition, voice synthesis and agent assist to the traditional call center system.

Professional Service

Professional service for interactive AI services

Cloud experts and AI/ML experts support the adoption of cloud-based chatbots and voicebots, operation and conversion to digital contact center.

Conversational AI service leading the market

More customized and automated experiences are provided to customers and staff members through AI agents created for customer service, HR support, marketing and IT helpdesk.

Chatbots and callbots for business, AICC adoption and cloud operation
HelpNow AI provides not only chatbots and callbots, but also all services to build and operate cloud-based AICC that combined AI and cloud with a contact center system.
High-performance AI agent that understands and interacts with users
Seamless self-services combined with cutting-edge AI/ML technology by Google, Amazon, Microsoft, Naver, Kakao and more are available through various channels such as chatrooms, messengers, AI speakers and call centers.
Quick implementation of interactive AI services with various cases without coding
Powerful software engineering and sophisticated AI allow you to quickly develop and deploy virtual agents based on the needs of customers.
Accurate solution-based assessment of bot performance and improvement
It tests, assesses and analyzes bot performance in a matter of minutes and improves it by enhancing the quality of NLP models.

Excellent scalability and flexible task connection

HelpNow AI integrates various services to provide all features needed for interactive AI services in a comprehensive manner.

Customer Stories

Automated customer and staff services with enterprise-level conversational AI

Global logistics company – Company H
All teams and departments able to develop various bots befitting their purpose with a single solution
With HelpNow AI, each department configures and deploys multi-tenancy chatbots and voicebots quickly.
Call center outsourcing – Company K
AICC implementation in a short span of time through the SaaS HelpNow AI platform that can immediately interface with call center equipment
The conversion to an AI contact center from a traditional call center enhanced efficiency in handling customer inquiries while chatbots and voicebots provided differentiated unmanned services.
Credit card company – Company H
Chatbot performance up by 17% thanks to migration to high-performance NLU engine and NLU learning model tuning
H improved intent classification performance by more than 17% by migrating to high-performance NLU engine from their legacy chatbot system and improving NLU learning model.
Global logistics company – Company H
Automated handling of inquiries from global partners in various languages through multilingual chatbots interfacing with CSP translator APIs
H started to use a multilingual chatbot supporting various languages to handle repetitive inquiries from global partners, which eventually reduced workload of its staff members and increased work efficiency.
Cosmetics/e-Commerce – Company L
Customized product recommendation based on preferences through a chatbot developed on deep-learning
L provides customized services such as product recommendation based on preferences by integrating AI technology by cloud service provider such as Google Recommendation AI.

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For more details on HelpNow AI, please contact us.