Powerful ITSM Solution
Freshservice is a powerful ITSM solution that allows staff members to use IT services more easily and IT agents to efficiently resolve IT issues. Various features including IT asset management, self-service portal and powerful automation help you build a great IT team.
Freshservice allows businesses to build a great IT team. Staff members can respond to IT inquiries through the self-service portal and service catalogue and make IT service requests with just a few clicks. IT agents can systematically and efficiently solve IT issues through the powerful ticket management. The automation feature realizes seamless automation of work processes which allows you to automatically assign tickets, set priorities and integrate with other services. Moreover, you can manage tasks of all IT teams including integration with more than 3,000 external solutions and IT asset detection.