Smart alert management solution

AlertNow

AlertNow provides optimal incident management for IT infrastructure. It filters numerous notifications by integrating more than 20 most used monitoring tools and delivers notifications to staff based on on-call shifts.

Why Alertnow?

AlertNow, an integrated incident management platform that manages all IT alerts in one place, has merits of the below.
It reduces fatigue of IT managers by automatically classifying alerts from various environments and eliminating redundancy.
It accurately delivers essential alerts to staff on call, increasing efficiency by eliminating redundancy.
You can minimize customer complaints by quickly and efficiently responding to issues.

Integration with Domestic Solutions

Integration of widely used monitoring tools and messengers including WhaTap, Kakaotalk and Jandi

Usability

Convenient multipath routing and sophisticated escalation settings

Automated Reports

Reports and insights on incidents, systems and alerts as well as indices to efficienate service operation (MTTA/MTTR)

Mobile App

Features to improve convenience such as the 'Wakeup call' on the mobile app, designation of staff on call for quick response to issues and status change

Main Features

Integration
It supports integration with various 3rd party monitoring tools including WhaTap, New Relic and Datadog as well as basic cloud monitoring tools.
Incidents
AlertNow eliminates unnecessary alerts by up to 80%. It defines alerts that eliminated redundancy through 3-layered filtering as 'incidents,' and allows you to precisely manage issue statuses by incident.
Escalation
It allows you to designate recipients by stage or send alerts only to specific users or teams for security. You can set time until the next stage notification, which makes the entire process of notification handling more convenient.
Scheduling
You can designate staff to be notified by hour, day, week or with customized on-call shifts.
Notifications
Text messages, voice calls and emails are only the beginning. Integrate 3rd party messengers that you use to receive and process alerts.
Mobile App
You can quickly respond to issues by checking and responding to alerts on the mobile app. Service operation becomes easier with the staff designation, status change and multi-account login.

Customer Reviews

ZIGBANG
"Thanks to AlertNow, we can respond to issues a lot more quickly because relevant teams get notifications directly through filtering. Managing alerts with a SaaS solution like AlertNow has helped us improve work efficiency."

Pricing

Try out the free trial right away.
If there are more than 5 users, the plan will be automatically switched from Free to Basic and fees will be charged.

Free
Free
(Up to 5 users)
  • Integration
  • Escalation
  • Open APIs
  • 200 SMSes per company
  • Data retention (7 days)
  • Up to 3 contacts per user
BASIC
₩10,800
(Monthly charge by user)
  • Integration
  • Escalation
  • Open APIs
  • Online technical support
  • 700 SMSes or Kakaotalk notifications per user
  • Data retention
  • Up to 5 contacts per user
STANDARD
₩29,900
(Monthly charge by user)
  • Integration
  • Escalation
  • Open APIs
  • Online technical support
  • 1,000 SMSes or Kakaotalk notifications per user
  • 100 voice call notifications per user
  • Data retention
  • Up to 5 contacts per user
ENTERPRISE
₩49,900
(Monthly charge by user)
  • Integration
  • Escalation
  • Open APIs
  • Online technical support
  • Unlimited SMSes and Kakaotalk notifications
  • Unlimited voice call notifications
  • Data retention
  • Up to 5 contacts per user
  • Team/Schedule/Report